Chatwoot
Connect Chatwoot
Connects the WhatsApp number to a Chatwoot account: validates the credentials against the instance, creates the inbox and starts mirroring. Tip: dry-run with POST /v1/chatwoot/test first. The access token is NEVER returned.
POST
/
v1
/
chatwoot
Connect Chatwoot
curl --request POST \
--url https://pilotstatus.com.br/v1/chatwoot \
--header 'Content-Type: application/json' \
--header 'x-api-key: <api-key>' \
--data '
{
"instanceUrl": "https://app.chatwoot.com",
"accountId": "1",
"userAccessToken": "cw_xxx",
"channelMode": "auto"
}
'import requests
url = "https://pilotstatus.com.br/v1/chatwoot"
payload = {
"instanceUrl": "https://app.chatwoot.com",
"accountId": "1",
"userAccessToken": "cw_xxx",
"channelMode": "auto"
}
headers = {
"x-api-key": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'x-api-key': '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({
instanceUrl: 'https://app.chatwoot.com',
accountId: '1',
userAccessToken: 'cw_xxx',
channelMode: 'auto'
})
};
fetch('https://pilotstatus.com.br/v1/chatwoot', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://pilotstatus.com.br/v1/chatwoot",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'instanceUrl' => 'https://app.chatwoot.com',
'accountId' => '1',
'userAccessToken' => 'cw_xxx',
'channelMode' => 'auto'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json",
"x-api-key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://pilotstatus.com.br/v1/chatwoot"
payload := strings.NewReader("{\n \"instanceUrl\": \"https://app.chatwoot.com\",\n \"accountId\": \"1\",\n \"userAccessToken\": \"cw_xxx\",\n \"channelMode\": \"auto\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("x-api-key", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://pilotstatus.com.br/v1/chatwoot")
.header("x-api-key", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"instanceUrl\": \"https://app.chatwoot.com\",\n \"accountId\": \"1\",\n \"userAccessToken\": \"cw_xxx\",\n \"channelMode\": \"auto\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://pilotstatus.com.br/v1/chatwoot")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["x-api-key"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"instanceUrl\": \"https://app.chatwoot.com\",\n \"accountId\": \"1\",\n \"userAccessToken\": \"cw_xxx\",\n \"channelMode\": \"auto\"\n}"
response = http.request(request)
puts response.read_body{
"connected": true,
"status": "connected",
"enabled": true,
"inboxId": "42",
"instanceUrl": "https://app.chatwoot.com",
"accountId": "1",
"hasToken": true,
"channelMode": "auto",
"lastError": null,
"lastErrorCode": null,
"lastSyncAt": "2026-07-13T12:00:00.000Z"
}{
"error": "Invalid Chatwoot credentials.",
"code": "CHATWOOT_AUTH_INVALID"
}{
"error": "Unauthorized"
}{
"error": "WhatsApp number not found",
"code": "NUMBER_NOT_FOUND"
}{
"error": "Too many requests"
}Authorizations
apiKeyapiKeyId
Your ps_ API key
Headers
Scopes to a single number (required for tenant keys / per-number OAuth grants).
Body
application/json
Base URL of the Chatwoot instance.
Example:
"https://app.chatwoot.com"
Chatwoot account id (numeric string).
Example:
"1"
Chatwoot user access token (agent/admin api_access_token).
Example:
"cw_xxx"
Channel preference: auto (default), api (force mirror inbox), native (force whatsapp_cloud inbox when eligible).
Available options:
auto, api, native Example:
"auto"
Response
Chatwoot integration status
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⌘I
Connect Chatwoot
curl --request POST \
--url https://pilotstatus.com.br/v1/chatwoot \
--header 'Content-Type: application/json' \
--header 'x-api-key: <api-key>' \
--data '
{
"instanceUrl": "https://app.chatwoot.com",
"accountId": "1",
"userAccessToken": "cw_xxx",
"channelMode": "auto"
}
'import requests
url = "https://pilotstatus.com.br/v1/chatwoot"
payload = {
"instanceUrl": "https://app.chatwoot.com",
"accountId": "1",
"userAccessToken": "cw_xxx",
"channelMode": "auto"
}
headers = {
"x-api-key": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'x-api-key': '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({
instanceUrl: 'https://app.chatwoot.com',
accountId: '1',
userAccessToken: 'cw_xxx',
channelMode: 'auto'
})
};
fetch('https://pilotstatus.com.br/v1/chatwoot', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://pilotstatus.com.br/v1/chatwoot",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'instanceUrl' => 'https://app.chatwoot.com',
'accountId' => '1',
'userAccessToken' => 'cw_xxx',
'channelMode' => 'auto'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json",
"x-api-key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://pilotstatus.com.br/v1/chatwoot"
payload := strings.NewReader("{\n \"instanceUrl\": \"https://app.chatwoot.com\",\n \"accountId\": \"1\",\n \"userAccessToken\": \"cw_xxx\",\n \"channelMode\": \"auto\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("x-api-key", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://pilotstatus.com.br/v1/chatwoot")
.header("x-api-key", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"instanceUrl\": \"https://app.chatwoot.com\",\n \"accountId\": \"1\",\n \"userAccessToken\": \"cw_xxx\",\n \"channelMode\": \"auto\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://pilotstatus.com.br/v1/chatwoot")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["x-api-key"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"instanceUrl\": \"https://app.chatwoot.com\",\n \"accountId\": \"1\",\n \"userAccessToken\": \"cw_xxx\",\n \"channelMode\": \"auto\"\n}"
response = http.request(request)
puts response.read_body{
"connected": true,
"status": "connected",
"enabled": true,
"inboxId": "42",
"instanceUrl": "https://app.chatwoot.com",
"accountId": "1",
"hasToken": true,
"channelMode": "auto",
"lastError": null,
"lastErrorCode": null,
"lastSyncAt": "2026-07-13T12:00:00.000Z"
}{
"error": "Invalid Chatwoot credentials.",
"code": "CHATWOOT_AUTH_INVALID"
}{
"error": "Unauthorized"
}{
"error": "WhatsApp number not found",
"code": "NUMBER_NOT_FOUND"
}{
"error": "Too many requests"
}