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Pilot Status plans differ mainly in how many WhatsApp numbers you can connect and the Free plan’s message cap. All paid plans include unlimited messages, no daily limit, logs and webhooks, your own numbers, and managed proxy. Pick the plan that matches your scale and upgrade any time from the dashboard.

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Plan comparison

FreeBásicoPremiumEnterprise
Price (monthly)R$ 0R$ 99,90/moR$ 149,90/moR$ 210,90/mo
Price (annual, −20%)—R$ 959,04/yrR$ 1.439,04/yrR$ 2.024,64/yr
Connected numbers13813
Messages200 totalUnlimitedUnlimitedUnlimited
Groups & newsletter*✓✓✓✓
Meta Cloud API / Coexistence**✓✓✓✓
Media messages✗ (paid only)✓✓✓
Live Chat✗✓✓✓
eSIM virtual number✗✗✗✓
* Group and newsletter messaging is available only on numbers connected through the unofficial API. ** Meta’s per-conversation charges are billed by Meta and are not included in any Pilot Status plan.
Prices are available in BRL and USD (same numeric values — e.g. Básico is R$ 99,90 or $99.90). Annual billing gives a 20% discount on all paid plans and on the extra-number add-on.

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Free

One connected number and up to 200 messages total — no credit card required. It is a sandbox for integrating the API and firing real webhook events. Media sends require a paid subscription (the API returns 402 SUBSCRIPTION_REQUIRED_FOR_MEDIA), and Live Chat is paid-only.

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Básico, Premium, Enterprise

The paid tiers share the full feature set — unlimited messages, media, Live Chat, Meta Cloud API and Coexistence, groups/newsletter on unofficial numbers — and differ in the number cap: 3, 8, and 13 numbers respectively. Enterprise additionally includes an eSIM virtual number provisioned and managed by Pilot Status.

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Extra numbers add-on

Need more numbers without changing plans? Add extra numbers to any paid plan as a recurring add-on: R$ 29,90/mo per number (annual: R$ 287,04/yr per number, −20%). Buy them from the dashboard or via POST /v1/subscription/extra-numbers (preview the cost first with GET /v1/subscription/extra-numbers). Your effective limit is the plan base plus purchased extras.

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Custom and On Demand

  • Custom — a plan tailored by the Pilot Status team: per-tenant pricing, numbers granted by the team, unlimited messages. Right for fleets beyond 13 numbers, dedicated SLAs, or special requirements.
  • On Demand — no base plan fee and no included numbers: every number is a paid extra, with unlimited messages. Good when your number count fluctuates and you want pure per-number pricing.
Talk to the team on WhatsApp →

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Billing modes

Pilot Status supports two billing modes:
  • Subscription — a recurring monthly or annual charge (card or Pix).
  • Wallet (prepaid) — top up a prepaid credit wallet and consume from the balance. Create a top-up checkout from the dashboard or via POST /v1/billing/checkout.
If a payment fails or the wallet balance runs out, there is a short grace period (2 days). After it, API sends are suspended and requests return 422 with code BILLING_SUSPENDED until billing is regularized.